Frequently Asked Questions
Find answers to common questions about Monocure3D resins, cleaning products, printer settings, dental materials, shipping, storage and support.
General Questions
Where are Monocure3D products made?
Monocure3D products are developed and manufactured in Sydney, Australia. Our team has extensive experience in UV-curable materials, resin development and technical support for resin 3D printing.
Which printers are Monocure3D resins compatible with?
Most Monocure3D resins are compatible with open-material MSLA and DLP resin 3D printers that cure around 405 nm. Settings vary between printers, so calibration is always recommended before production printing.
Where can I find printer settings?
You can find suggested printer settings on our Printer Settings page. These should be used as a starting point only, as exposure times can vary depending on printer model, screen condition, layer height, colour, resin type and room temperature.
Do I need to calibrate every resin?
Yes. Each resin and printer combination should be calibrated before use. Use a calibration model to check exposure, detail, dimensional accuracy and adhesion before printing larger or more important parts.
Where can I find Safety Data Sheets?
Safety Data Sheets are available from the SDS section of the Monocure3D website. Always read the SDS before handling resin, cleaners or related products.
Resin Use, Storage and Handling
How should I store 3D printing resin?
Store resin in its original container with the lid tightly closed. Keep it indoors, away from direct sunlight, UV light, moisture and extreme temperatures. Shake well before use.
Can resin be reused after printing?
Yes, unused resin can usually be reused if it has not been contaminated. Strain it through a fine filter before returning it to the bottle, and keep it away from UV light during the process.
Why is my resin cloudy or separated?
Some resin components and pigments can settle during storage. Shake the bottle thoroughly before use. If the resin contains hard particles, unusual lumps or does not mix back together, it may no longer be suitable for printing.
What UV wavelength do Monocure3D resins cure at?
Monocure3D resins are designed for UV curing, with best results typically achieved around 405 nm, which suits most modern MSLA and DLP resin printers.
Are Monocure3D resins food safe?
No general-purpose Monocure3D resin should be considered food safe unless the product is specifically certified for that application. Dental and medical materials should only be used for their intended purpose and according to the product instructions.
Cleaning and Post-Processing
What should I use to clean resin prints?
For best results, use ResinAway® to remove uncured resin from printed parts, tools, build plates and vats. After cleaning, remove excess liquid with compressed air or a lint-free cloth before post-curing.
Why do my prints go cloudy in IPA or water?
Freshly printed resin parts are still partially uncured. IPA, methylated spirits or water can sometimes leave prints cloudy, cracked or tacky, especially if parts are soaked too long. ResinAway® is designed for resin clean-up and helps reduce these issues.
What is RinseOFF™ used for?
RinseOFF™ is used after the main ResinAway® wash step. It helps remove any remaining cleaner film from the print surface before UV curing, leaving the part clean and ready for final cure.
How do I dispose of used ResinAway®?
Follow your local waste disposal regulations. Used cleaner can contain uncured resin, so it should be treated carefully. Where suitable, expose contaminated liquid and residue to UV light or sunlight until resin solids are cured before disposal.
Can ResinAway® be reused?
Yes, ResinAway® can be reused many times depending on how much uncured resin it has absorbed. Once cleaning performance drops or the liquid becomes heavily contaminated, it should be replaced.
Print Quality and Troubleshooting
Why are my prints not sticking to the build plate?
Build plate adhesion issues are usually related to levelling, base exposure, surface condition or resin settings. Re-level the plate, check the first-layer exposure, make sure the build plate is clean and lightly sanded if required, and consider using PlateBond™ for extra adhesion support.
How do I use PlateBond™?
Apply a small amount of PlateBond™ to the build plate and spread it evenly across the surface before printing. It helps the first layers bond to the build plate and can be especially useful when printing difficult materials or large parts.
Why are my prints cracking after printing?
Cracking can be caused by under-curing, over-soaking in IPA or methylated spirits, washing in water before the part is fully cured, excessive heat, trapped resin, or insufficient post-curing. Adjust cleaning and curing times and check your printer exposure settings.
Why are clear prints hard to get perfectly transparent?
Clear prints can trap uncured resin and show layer marks, especially on complex shapes. Clean thoroughly, post-cure correctly, then sand and polish if a clearer finish is required.
What should I do if I think there is a batch issue?
Contact Monocure3D support with the batch number, date of manufacture, printer model, resin settings, photos of the issue and a description of your process. This helps our team check retained samples and troubleshoot properly.
Dental and Professional Resins
What dental resins does Monocure3D offer?
The Monocure3D dental range includes model, study model, thermoforming model, surgical guide, try-in, custom tray, gingiva, cast and separator products. Always check the specific product page and instructions before use.
Can I use Monocure3D dental resins in my Asiga printer?
Yes, selected Monocure3D dental resins can be used with compatible Asiga printers. Use the relevant material settings and follow the correct workflow for your printer and application.
Are dental resins suitable for all dental applications?
No. Each dental resin is designed for a specific application. Only use a dental resin for the purpose stated on the product page, instructions and regulatory information.
Shipping, Wholesale and Support
Do you ship internationally?
Yes, Monocure3D ships to many countries. Shipping options and costs are shown at checkout where available. International orders may be subject to local duties, taxes or import charges.
Is free delivery available in Australia?
Free delivery may be available for eligible Australian orders over the advertised order value. Please check the current shipping information at checkout.
How can I become a reseller or wholesale customer?
Complete the wholesale or reseller application form on the Monocure3D website. Once reviewed, our team can provide account access, pricing and relevant reseller information.
How can I get technical support?
You can contact Monocure3D through the website, WhatsApp support or by phone. Include your printer model, resin type, settings, photos and a short description of the issue so our team can assist quickly.
Can Monocure3D help with custom resin requirements?
Yes, Monocure3D can discuss specialised material requirements for professional, industrial or production applications. Contact the team with details of the project, performance requirements and printer type.
