FAQ

Most frequent questions and answers

Monocure 3D Resin - Helpful hints

Please use our Resin Compatibility form to find out which resin is best suited to your 3D printer. We have tested our resin with a number of DLP 3D printers and have not had many compatibility issues. Monocure 3D resin has a very wide range of reactivity, UV wavelengths of 225nm to wavelengths of 420nm. Contact us if you are not sure and we can offer you some guidance.

Please check out the Printer Settings page for the optimal settings for your printer whilst using Monocure 3D resins. 

(Go to printer settings page)

Our Rapid Resin has been developed for low powered LED DLP type printers (like the Wanhao D7, Anycubic Photon & Wow Sparkmaker) so it can have faster layer curing times. The STANDARD resin will cure at layer speeds of 15-20 seconds, while the RAPID will cure at 5-8 Seconds depending on the layer thickness. 

FLEX100™ can be used on its own or by mixing with our Rapid/Standard colour range to produce varying degrees of flexibility and firmness. By adding a small amount of FLEX100™to the resin would create a less brittle and more durable part. By adding larger amounts, the more flexible it will become.

IMPORTANT: When mixing FLEX100 with RAPID RESIN please ensure that you cure for a long enough time to fully cure the flexible resin. This is a slower curing resin and takes more UV exposure to fully cure. Although the part might look perfectly formed, if it hasn’t been cured for long enough, overtime cracks may appear due to the resin being under cured.

This is usually a sign that the layers have not been cured long enough. Please increase your layer time. You can also help by decreasing the layer height.

Open the twist top dispenser and squeeze a small line of PLATEBOND™ across one end of the build plate. Use a paint scraper to smear the product across the entire build-plate surface. The PLATEBOND™ will combine with the first two base layers of resin and help the 3D model adhere to the build plate thanks to the advanced formulation. This product is safe to use and highly recommended before every print. 

The resin can be used a unlimited times, if it is strained with a fine strainer after each use, and kept away from any UV light source, including sunlight, during this process. Also, it is important not to contaminate the resin with foreign liquids such as water or IPA, dust, dirt or other particles.

Our resin should be washed up using Monocure 3D RESINAWAY or IPA (Isopropyl Alcohol), dried with compressed air or lint-free cloth, post-cured under a 405nm UV light and then rinsed with running water. Spills should be cleaned up using RESINAWAY or IPA, followed by water, with absorbent cloths to assist. When handling the resin you should always wear gloves and safety glasses. Be careful not to get the resin on your skin as it may cause a slight irritation (see SDS for more details). 

You can pour the used ResinAway into a tray and place in the sun. This will allow the liquid to evaporate, then any solids remaining can be thrown away in the normal garbage. Alternatively, please follow your local governing body’s guidelines for solvent disposal. 

In the container that it came in and in a dark, cool place indoors. Also, ensure the lid is on securely & never allow it to have prolonged exposure to the sun. If stored correctly the resin should last 24 months. After this period, if you give the resin a good shake and see particles in the resin then it is time to dispose of it.

Good question! We believe that this should be OK on most occasions, but we can’t guarantee that the resin will act as promised if you mix the colours. It is important to understand that different colours require varying amounts of photo-initiator, so when mixing some colours there may be problems with curing and the durability of the resin once it is cured. We would suggest you only mix enough to make a small ‘test’ model to ensure it will work as expected. We will not refund resins that have been mixed, so this will be done at your own risk! Alternatively, you can purchase our CMYK pigment set to create custom resin colours.

Monocure 3D resin has a very wide range of reactivity, UV wavelengths of 225nm to wavelengths of 420nm. For best results we recommend 405nm. By incorporating a blend of photo-initiators, monomers & sensitizers, almost any light source can be used to initiate the polymerization process of our resins.

DLP 3D printers will cure the resin to about 90-95% after printing is complete, leaving the surface feeling tacky. The best way to ‘post-cure’ the resin is to put your 3D printed model into a UV light box at 405nm after cleaning up with RESINAWAY or IPA. For best results and to avoid the parts turning cloudy, after RESINAWAY wash, use compressed air to remove excess, then use a 405nm LED light. Please be aware that the lower range of UV (255 – 400nm) may cause the part to cure with a yellow tinge. If you don’t have a LED UV light and are using the sun for post-curing, it’s important to remember to only expose for 2-3 mins on each side to avoid the part turning yellow. 

Straight off the printer the surface of the resin is still a bit soft, uncured and is not water soluble. When you place the printed part in water or IPA, it causes it to go cloudy. Instead, use Monocure 3D RESINAWAY for wash up, then ensure excess is removed by using compressed air or dabbing with a lint-free cloth. Place in UV light box for post curing. 

In beautiful Sydney, Australia. We have had over 30 years of experience with UV cured products, mainly for the tradition printing, packaging & label industries. Our chemists are highly specialised in all area’s of UV curable resins and would be happy to assist if you have any technical issues or questions. We are also keen to work with you to develop specialised products if required. Please send us a message on our website or call the office direct on (+612) 9644 9611 & ask to speak with Charlie Anderson.

Don’t worry! We are an Australian Manufacturer and Monocure 3D resin was developed & made in our factory in Sydney. We export Worldwide, so queries from outside Australia will be handled promptly. We have a number of highly qualified chemists that would be happy to assist if you have any technical issues or questions. We are also happy to work with you to develop specialised products if required. Please send us a message on our website or call the office direct on (+612) 9644 9611 & ask to speak with Charlie Anderson

Pricing and Billing

Click the “My Account / Order Status” link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.
Credits usually take 7-10 business days from the time we receive your item(s).
Your credit card will be charged within 24 hours prior to shipment of your item(s).

Order Status

Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.
Click the “My Account / Order Status” link at the top right hand side of our site to view orders you have placed. Then click the “Change quantities / cancel orders” link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
Backordered items are those which our factory is unable to predict when they will have more raw materials in stock, but as soon as we do, we will be able to ship the item to you.

My Account

1) Click the “My Account / Order Status” link at the top right side of our site.
2) Enter your email address.
3) Select “I am a new customer”.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Click the “My Account / Order Status” link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.
Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.
Please click here for more information on returning an item.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Please see our Terms & Conditions for complete details regarding our return policy.
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Guarantees

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Buyer's Guide

To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

Still need help? Please contact our Technical Support

Close Menu
Your Cart
×

Cart

FREE GUIDE!

DOwnLOAD NOW

Enter your first name & email to get access to my beginners guide + FREE BONUS

*Link will be sent to your email address

Note: You should always confirm exchange rates with your financial instituation. Displayed exchange rates are only an indication.